PRIVACY POLICY

Effective Date: May 5, 2026

Business Name: R&E Services

Address: Palmdale, CA 93550

Contact Email: [email protected]

Phone: (818) 277-4399

  1. Introduction

  2. R&E Services ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, or opt in to receive SMS/text messages from us.

  1. Information We Collect

  2. We may collect the following information when you submit a form, request an estimate, or opt in to messaging: full name, phone number, email address, mailing or service address, project details you voluntarily provide, and technical data such as IP address, browser type, and pages visited.

  1. How We Use Your Information

  2. We use your information to respond to inquiries and provide quotes, schedule estimates and service appointments, send appointment reminders and project updates, send marketing or promotional messages (only if you opt in), improve our services and website, and comply with legal obligations.

  1. SMS / Text Messaging Consent and Privacy (A2P 10DLC)

  2. By providing your phone number and opting in (via our website form, contract, or written/verbal agreement), you agree to receive SMS text messages from R&E Services related to estimates, appointments, project updates, customer service, and occasional promotions. Message frequency varies and typically does not exceed 6 messages per month. Message and data rates may apply. You can reply STOP at any time to unsubscribe or HELP for assistance. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontracted service providers (e.g., our SMS platform provider) is permitted solely to deliver the messages you requested. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Opt-in consent is never sold, rented, or shared.

  1. How We Share Your Information

  2. We do not sell, rent, or trade your personal information. We may share information only with: (a) service providers who help operate our business (e.g., CRM, hosting, SMS provider) under confidentiality obligations, and (b) law enforcement or regulators when required by law.

  1. Cookies and Tracking

  2. Our website may use cookies and similar technologies to improve user experience and analyze traffic. You can disable cookies in your browser settings.

  1. Data Security

  2. We use commercially reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

  1. Data Retention

  2. We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

  1. Your Rights

  2. Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us at [email protected].

  1. Children's Privacy

  2. Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

  1. Changes to This Policy

  2. We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new Effective Date.

  1. Contact Us

  2. If you have questions about this Privacy Policy or your information, contact:

  3. R&E Services

  4. Palmdale, CA 93550

  5. Email: [email protected]

  6. Phone: (818) 277-4399